Privacy Policy

Crazy Baker respects the privacy rights of its online visitors and recognises the importance of protecting the information collected about them. We have adopted a Privacy Policy which guides how we collect, store and use the information that you provide us with.

If you are under 18, we require that you inform a parent or guardian about our Privacy Policy as well as requiring their consent to the Privacy Policy before ordering online.

The following information is provided by Crazy Baker to enable our online visitors to be fully informed of our Privacy policies. By visiting our web site, you are accepting and consenting to the practices described in this Privacy Policy and our Terms and Conditions.

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.

Please note that this policy applies to Crazy Baker only, and not to websites maintained by other companies or organisations to which we link. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting any personal information.

Crazy Baker collects personal information in several ways directly from its online visitors when they order. If an order is placed with us, we need to hold personal information including your name, Email address, phone numbers and home address so that we can process and fulfil your orders. Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held on Crazy Baker's systems. Additionally we may also obtain information as a result of authentication or identity checks. Your telephone number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.

Our site uses cookies to keep track of the items you have added to your order. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within web sites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

Crazy Baker may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

When you order from Crazy Baker, you will be asked if you want to subscribe to our newsletter update service. If you choose to opt-in for this service, the information you provide will allow us to alert you to new products, features and enhancements; special offers; upgrade opportunities and events of interest. Similarly, if you choose to opt-in for this service, from time-to-time we may use the information you provide to promote the products and services of our business partners. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.

At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out link so that you can opt-out of that particular mailshot. Simply follow the instructions in the e-mail. In particular, you can opt-out from having your personally identifiable information shared with our business partners (except as required by law, court order, or as requested by other government or law enforcement authority or as may be required to deliver your purchases). It is not the current policy of Crazy Baker to share its customers' personal details with third parties other than as stated herein.

Should you choose to have your name and personal data removed from our database altogether, you can do so by sending an Email to info@crazybaker.co.uk

Security

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.

Access to Information

The Data Protection Act 1998 was established to govern online electronic communications. The act gives you access to any data we have about you. To gain access to this information a small fee of £10 is needed. This fee allows us to process your request by covering our costs. Contact information is given below, which should be used to gain details about information we hold on you.

Contacting us

We welcome and hope you do not hesitate to make any queries, comments or requests you may have regarding this Privacy Policy. Please email us at info@crazybaker.co.uk or use our contact form.